{"id":194,"date":"2026-09-08T21:37:39","date_gmt":"2026-09-09T01:37:39","guid":{"rendered":"https:\/\/restartingtheheart.com\/digital-download-policy\/"},"modified":"2026-09-08T21:58:15","modified_gmt":"2026-09-09T01:58:15","slug":"digital-download-policy","status":"publish","type":"page","link":"https:\/\/restartingtheheart.com\/digital-download-policy\/","title":{"rendered":"Digital Download Policy"},"content":{"rendered":"

Effective:<\/strong> September 9, 2026  \u00b7  Last reviewed:<\/strong> September 9, 2026<\/p>\n

Delivery<\/h2>\n

Digital products purchased directly from RTH may be delivered by account access, email link, secure download page, or another method described at checkout. The customer is responsible for providing a working email address and maintaining reasonable security over access credentials or download links.<\/p>\n

License<\/h2>\n

Unless a product states otherwise, purchase grants the buyer a limited, non-exclusive, non-transferable license for the personal, household, classroom, team, or organizational use expressly described with the product. Copyright and other intellectual-property rights remain with the applicable owner.<\/p>\n

No unauthorized redistribution<\/h2>\n

Digital files may not be resold, posted publicly, placed in an unrestricted shared drive, stripped of attribution, sublicensed, used to create a competing product, or distributed beyond the licensed audience without written permission.<\/p>\n

Refunds<\/h2>\n

Because digital access can be delivered immediately, accessed digital products are generally not returnable. RTH will evaluate duplicate charges, corrupted or inaccessible files, materially incorrect delivery, or other circumstances where a refund or replacement is required by law or is appropriate to correct an RTH error.<\/p>\n

Accessibility<\/h2>\n

If a purchased digital resource creates an accessibility barrier, contact RTH to request a reasonably available alternative format. An accessibility request will not require disclosure of a diagnosis.<\/p>\n

Technical requirements<\/h2>\n

Customers are responsible for having reasonably compatible software, devices, storage, and Internet access needed to use a digital product unless the product description states that RTH will provide a hosted environment. File formats and material technical requirements should be disclosed before purchase where they are material to use.<\/p>\n

Access duration and replacement links<\/h2>\n

Download links, hosted access, or account access may expire or change for security, licensing, or platform reasons. If a valid purchaser loses access because of an RTH-controlled technical problem, RTH will make a reasonable effort to restore access or provide a replacement where the license remains active.<\/p>\n

Updates and revisions<\/h2>\n

A digital purchase does not automatically include every future revision, edition, course, or derivative resource unless the product description expressly says that updates are included. RTH may correct errors or update safety, accessibility, or legal information in an existing resource.<\/p>\n

Institutional and classroom licensing<\/h2>\n

Schools, teams, organizations, libraries, and other groups should follow any seat, classroom, site, or organization license stated with the resource. A single-user license should not be treated as an unrestricted institutional license.<\/p>\n

Questions about these terms or policies may be sent through the RTH contact page<\/a> or to superstar@restartingtheheart.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Effective: September 9, 2026  \u00b7  Last reviewed: September 9, 2026 Delivery Digital products purchased directly from RTH may be delivered by account access, email link, secure download page, or another method described at checkout. The customer is responsible for providing a working email address and maintaining reasonable security over access credentials or download links. 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