{"id":192,"date":"2026-09-08T21:37:39","date_gmt":"2026-09-09T01:37:39","guid":{"rendered":"https:\/\/restartingtheheart.com\/shipping-policy\/"},"modified":"2026-09-09T20:43:33","modified_gmt":"2026-09-10T00:43:33","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/restartingtheheart.com\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"

Effective:<\/strong> September 9, 2026  \u00b7  Last reviewed:<\/strong> September 9, 2026  \u00b7  Architecture:<\/strong> RTH Governance 2.0<\/p>\n

When shipping applies<\/h2>\n

This policy applies to physical goods sold directly through an RTH-controlled checkout. Digital products are delivered under the Digital Download Policy.<\/p>\n

Processing and delivery estimates<\/h2>\n

Processing and carrier-delivery estimates shown at checkout are estimates, not guarantees. Print-on-demand books, backordered items, preorders, personalized products, or partner-fulfilled items may have different timelines and should state those timelines on the product page.<\/p>\n

Addresses and delivery<\/h2>\n

Customers are responsible for providing a complete deliverable address. If an address appears invalid, RTH may pause fulfillment to request clarification. Carrier scans and tracking information are controlled by the carrier once the parcel enters its network.<\/p>\n

Shipping charges, taxes, and international orders<\/h2>\n

Applicable shipping charges and taxes should be disclosed before the order is submitted. International customers are responsible for duties, import taxes, customs fees, or restrictions unless checkout expressly states otherwise.<\/p>\n

Lost, delayed, or damaged shipments<\/h2>\n

Contact RTH promptly if a shipment is materially delayed, marked delivered but not received, arrives damaged, or contains the wrong item. Keep packaging and photographs when damage is involved so RTH can evaluate replacement, refund, or carrier-claim options.<\/p>\n

Separate publisher\/marketplace orders<\/h2>\n

Orders completed on a third-party publisher or marketplace are governed by that seller’s shipping and customer-service policies.<\/p>\n

General questions about these terms or policies may be sent through the RTH contact page<\/a> or to superstar@restartingtheheart.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Effective: September 9, 2026  \u00b7  Last reviewed: September 9, 2026  \u00b7  Architecture: RTH Governance 2.0 When shipping applies This policy applies to physical goods sold directly through an RTH-controlled checkout. Digital products are delivered under the Digital Download Policy. Processing and delivery estimates Processing and carrier-delivery estimates shown at checkout are estimates, not guarantees. Print-on-demand […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-192","page","type-page","status-publish","hentry"],"yoast_head":"\nShipping Policy - Restarting The Heart<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/restartingtheheart.com\/shipping-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping Policy - Restarting The Heart\" \/>\n<meta property=\"og:description\" content=\"Effective: September 9, 2026  \u00b7  Last reviewed: September 9, 2026  \u00b7  Architecture: RTH Governance 2.0 When shipping applies This policy applies to physical goods sold directly through an RTH-controlled checkout. Digital products are delivered under the Digital Download Policy. Processing and delivery estimates Processing and carrier-delivery estimates shown at checkout are estimates, not guarantees. Print-on-demand […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/restartingtheheart.com\/shipping-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Restarting The Heart\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-10T00:43:33+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/restartingtheheart.com\\\/shipping-policy\\\/\",\"url\":\"https:\\\/\\\/restartingtheheart.com\\\/shipping-policy\\\/\",\"name\":\"Shipping Policy - Restarting The Heart\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/restartingtheheart.com\\\/#website\"},\"datePublished\":\"2026-09-09T01:37:39+00:00\",\"dateModified\":\"2026-09-10T00:43:33+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/restartingtheheart.com\\\/shipping-policy\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/restartingtheheart.com\\\/shipping-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/restartingtheheart.com\\\/shipping-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/restartingtheheart.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Shipping Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/restartingtheheart.com\\\/#website\",\"url\":\"https:\\\/\\\/restartingtheheart.com\\\/\",\"name\":\"Restarting The Heart\",\"description\":\"Survivor-centered education, publishing, community impact, research, and responsible technology development.\",\"publisher\":{\"@id\":\"https:\\\/\\\/restartingtheheart.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/restartingtheheart.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/restartingtheheart.com\\\/#organization\",\"name\":\"Restarting The Heart\",\"url\":\"https:\\\/\\\/restartingtheheart.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/restartingtheheart.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/restartingtheheart.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/RTH_LLC_Logo.png\",\"contentUrl\":\"https:\\\/\\\/restartingtheheart.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/RTH_LLC_Logo.png\",\"width\":1254,\"height\":1254,\"caption\":\"Restarting The Heart\"},\"image\":{\"@id\":\"https:\\\/\\\/restartingtheheart.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.instagram.com\\\/restartingtheheart\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Shipping Policy - Restarting The Heart","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/restartingtheheart.com\/shipping-policy\/","og_locale":"en_US","og_type":"article","og_title":"Shipping Policy - Restarting The Heart","og_description":"Effective: September 9, 2026  \u00b7  Last reviewed: September 9, 2026  \u00b7  Architecture: RTH Governance 2.0 When shipping applies This policy applies to physical goods sold directly through an RTH-controlled checkout. Digital products are delivered under the Digital Download Policy. Processing and delivery estimates Processing and carrier-delivery estimates shown at checkout are estimates, not guarantees. Print-on-demand […]","og_url":"https:\/\/restartingtheheart.com\/shipping-policy\/","og_site_name":"Restarting The Heart","article_modified_time":"2026-09-10T00:43:33+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/restartingtheheart.com\/shipping-policy\/","url":"https:\/\/restartingtheheart.com\/shipping-policy\/","name":"Shipping Policy - Restarting The Heart","isPartOf":{"@id":"https:\/\/restartingtheheart.com\/#website"},"datePublished":"2026-09-09T01:37:39+00:00","dateModified":"2026-09-10T00:43:33+00:00","breadcrumb":{"@id":"https:\/\/restartingtheheart.com\/shipping-policy\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/restartingtheheart.com\/shipping-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/restartingtheheart.com\/shipping-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/restartingtheheart.com\/"},{"@type":"ListItem","position":2,"name":"Shipping Policy"}]},{"@type":"WebSite","@id":"https:\/\/restartingtheheart.com\/#website","url":"https:\/\/restartingtheheart.com\/","name":"Restarting The Heart","description":"Survivor-centered education, publishing, community impact, research, and responsible technology development.","publisher":{"@id":"https:\/\/restartingtheheart.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/restartingtheheart.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/restartingtheheart.com\/#organization","name":"Restarting The Heart","url":"https:\/\/restartingtheheart.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/restartingtheheart.com\/#\/schema\/logo\/image\/","url":"https:\/\/restartingtheheart.com\/wp-content\/uploads\/2026\/09\/RTH_LLC_Logo.png","contentUrl":"https:\/\/restartingtheheart.com\/wp-content\/uploads\/2026\/09\/RTH_LLC_Logo.png","width":1254,"height":1254,"caption":"Restarting The Heart"},"image":{"@id":"https:\/\/restartingtheheart.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.instagram.com\/restartingtheheart\/"]}]}},"jetpack_likes_enabled":false,"jetpack-related-posts":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/restartingtheheart.com\/wp-json\/wp\/v2\/pages\/192","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/restartingtheheart.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/restartingtheheart.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/restartingtheheart.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/restartingtheheart.com\/wp-json\/wp\/v2\/comments?post=192"}],"version-history":[{"count":9,"href":"https:\/\/restartingtheheart.com\/wp-json\/wp\/v2\/pages\/192\/revisions"}],"predecessor-version":[{"id":338,"href":"https:\/\/restartingtheheart.com\/wp-json\/wp\/v2\/pages\/192\/revisions\/338"}],"wp:attachment":[{"href":"https:\/\/restartingtheheart.com\/wp-json\/wp\/v2\/media?parent=192"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}