1 · Describe the Access Barrier
Identify the task, process, environment, communication method, or rule creating difficulty.
Focus on the functional barrier rather than disclosing more medical detail than is necessary.
2 · Request a Specific Change
Examples may include written communication, accessible format, additional processing time, remote participation, a quiet setting, or another reasonable modification depending on context.
Ask for the response in writing when practical.
3 · Document the Process
Record the date, time, location, names/titles, what you requested, what was offered or denied, witnesses, and copies of messages or forms.
4 · Keep the Request Solution-Focused
State the barrier, the accommodation you believe would help, and the participation goal.
If a request is denied, consider asking for the reason and any alternative accommodation in writing.
Simple Request Frame
“I am requesting an accommodation so I can participate effectively. I am requesting: ____________. Please respond in writing.”