Privacy Policy

Effective: September 7, 2026  ·  Last reviewed: September 7, 2026

1. Scope and purpose

This Privacy Policy explains how Restarting The Heart ("RTH") handles personal information collected through RestartingTheHeart.com and its public website functions. The public website supports education, publishing, community programs, speaking and partnership inquiries, resources, commerce preparation, and controlled interest pathways for products in development.

The public website is not intended to receive medical records, protected health information, treatment details, emergency information, or sensitive information about a child. SuperstarIQ and any future health-data product environment will require product-specific privacy, security, consent, retention, and breach-notification controls separate from this marketing and educational website.

2. Information we may collect

Depending on the feature you use, RTH may collect:

• Information you provide: name, email address, organization, professional role, topic of interest, message content, consent records, and other information you choose to submit through an adult-directed inquiry form.
• Commerce information: if public commerce is enabled, billing and shipping details, order contents, transaction status, tax/shipping information, customer-service correspondence, and account information. Payment-card data is expected to be processed by the applicable payment provider rather than stored directly in the RTH theme.
• Technical information: IP address, browser/device information, timestamps, referring pages, request logs, security events, cookie identifiers, and similar data generated by ordinary website hosting, security, fraud-prevention, and performance functions.
• Communication records: messages and correspondence needed to respond to an inquiry, administer a program, manage a transaction, or document consent.

3. Information we ask you not to submit

Do not submit medical records, diagnoses, prescriptions, laboratory results, ECG files, insurance information, Social Security numbers, government identification numbers, detailed health histories, information about another person without authority, or personal information about a child through general website forms. If a future RTH product needs sensitive information, it will use a separate controlled workflow and separate notice.

4. How information is used

RTH may use information to respond to inquiries; administer requested programs or transactions; provide customer support; maintain website security; prevent abuse and fraud; improve usability and accessibility; satisfy legal, accounting, tax, or recordkeeping obligations; manage consent; and communicate about a request or service the user initiated.

RTH does not use the public website to make automated medical decisions, diagnose a condition, determine clinical eligibility, or assign a child a wellness, resilience, character, or mental-health score.

5. Cookies, analytics, hosting, and service providers

The site may use cookies or similar technologies that are necessary for WordPress, WooCommerce, security, sessions, preferences, performance, or other enabled site functions. Hosting, security, content-delivery, email, payment, fulfillment, analytics, and other vendors may process information only to the extent needed to provide their services or as otherwise described at the point of collection.

RTH does not sell personal information for money. RTH does not intentionally use child-facing RTH content for behaviorally targeted advertising to children.

6. Children and youth privacy

RTH publishes educational material for children, parents, and educators, but its general website forms are directed to adults. RTH does not knowingly request personal information directly from children under 13 through child-facing content. Parents, guardians, educators, and authorized adults should use adult-facing contact pathways when communicating with RTH about youth programs.

If RTH learns that personal information from a child under 13 was submitted in a manner inconsistent with this policy, RTH will take reasonable steps to delete or appropriately segregate it. Additional details appear in the Youth Privacy Policy.

7. Health information and future health technology

The marketing website is intentionally separated from health-data product environments. If SuperstarIQ or another RTH product later collects consumer health information, wearable information, or information from multiple health-data sources, that product will require a separate privacy notice and governance process appropriate to the data and applicable law. Public website submissions should never be used as a substitute for that controlled process.

8. Disclosure of information

RTH may disclose information to service providers performing functions on RTH's behalf; to professional advisers when reasonably necessary; to comply with law, court process, or lawful government requests; to investigate fraud, abuse, security incidents, or threats; to protect rights and safety; or in connection with an organizational transaction where legally permitted. RTH does not authorize service providers to use personal information for unrelated purposes merely because they provide infrastructure to RTH.

9. Data minimization, retention, and deletion

RTH seeks to collect only information reasonably needed for the stated purpose and to retain it only as long as reasonably necessary for that purpose, legal obligations, dispute resolution, security, accounting, tax, or legitimate operational needs. Different record classes may have different retention periods. Information that is no longer reasonably needed should be deleted, de-identified, or securely archived as appropriate.

10. Security

RTH uses administrative, technical, and organizational safeguards appropriate to the nature of the public website. No Internet transmission or storage system can be guaranteed completely secure. Users should avoid sending sensitive information through ordinary website forms or email.

11. Your choices and requests

You may request correction or deletion of information you submitted, ask questions about RTH data practices, or unsubscribe from optional communications by contacting RTH. Legal rights vary by jurisdiction; RTH will evaluate applicable verified requests under the law that applies to the requester and the data.

12. Third-party links

RTH may link to publishers, research sources, government agencies, payment services, social platforms, or other third parties. Their privacy practices are governed by their own notices, not this policy.

13. Changes to this policy

RTH may revise this policy as the website, products, vendors, or legal obligations evolve. A revised effective date will be posted when material changes are made.

Questions about these terms or policies may be sent through the RTH contact page or to superstar@restartingtheheart.com.